Sour Sync Payments fees & payouts
Last updated: April 2026
Sour Sync Payments charges a combined fee of ~3.4% + 30¢ per transaction (0.5% Sour Sync platform fee + 2.9% + 30¢ card processing). Offline methods are free.
Fee breakdown
- Sour Sync platform fee: 0.5%
- Card processing: 2.9% + 30¢
- Total: ~3.4% + 30¢ per card transaction
- E-transfer, cash, net terms: $0
Payout timing
Funds are deposited to your connected bank account on Stripe's standard rolling basis — typically 2 business days after a payment is captured. The exact timing depends on your bank.
Viewing your balance and payouts
- Go to Settings → Sour Sync Payments
- The Payouts section shows your current balance and payout history
- You can also see the bank account on file and change it from here
Refunds
Issue refunds from the Orders dashboard. Click the Refund button on any paid order. The buyer receives their funds in 5–10 business days. Stripe's card processing fee is not refunded to you — only the Sour Sync 0.5% fee is waived on refunds.
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